Do you have a question to ask? Often someone has already asked that same question that's been on your mind so to make it quicker for you we've put together some FAQ
In which areas of the UK do you cover?
Riva Property Services carry out works in London and the Home Counties from a team with over 40 years experience.
What types of works do you carry out?
Riva Property Services specialise in Electrical and Plumbing work. We also have a team of qualified engineers specialising in audio visual, CCTV, satellite TV, access control systems including electric gates.
Do you carry out domestic and commercial work?
Yes we carry out both domestic and commercial work for electrical, plumbing and security systems.
Do you provide quotations?
Riva Property Services provide free quotations, this will involve a visit to your address to assess the works required and we put all our quotes in writing.
Are your engineers trained?
Yes all our engineers are trained and qualified to current regulations. Our engineers regularly attend approved training courses to keep updated with the latest technology and legislation.
How do I book a job?
Our customer service team will be happy to discuss your requirements, please call us on 01753 531100 or email us at email@example.com
How quickly can you attend a job?
Our customer service team will be happy to discuss your requirements and depending on the nature of the job, will either schedule a suitable time, or for emergencies arrange for an engineer to attend as priority. We try and give specific time slots in which we aim to arrive and our customer service team will always keep you informed.
Will I have to wait in all day for an engineer to attend?
We try to give specific time slots in which we aim to arrive and our customer service team will always keep you informed.
Why choose Riva Property Services?
The business is based on outstanding service in every aspect, including workmanship, protection, honesty and customer comfort and our rates are competitive considering we use only best practices and all our engineers are fully qualified.
Are you insured?
Yes we have £5,000,000 Public Liability Insurance and £10,000,000 Employers Liability Insurance.
How do I make a payment to you?
Once the work has been completed you will receive an invoice with our bank details. Payment can be made by bank transfer, debit card, credit card, cash or cheque.
Can I give feedback on your service?
You can give us feedback by sending your message from our Contact page.